Fan Shop HQ Reviews
(Rated by 13 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
FREE SHIPPING
GREAT OFFER
GREAT OFFER
Overall Rating
4.6
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Customer Service4.7
- Return Policy4.5
- Shipping & Delivery4.7
- Good Value4.2
Recent Customer Reviews (13)
Szabolcs Gulyás
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Ronald Logan
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Demi Owen
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Pauline Pleasant
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Anabel Krist
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Danny Jacobs
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Maya West
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Dagur Hólmgeirsson
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Jordan Laughter
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Elwood Woods
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Payment Methods
Accepted Payment Options:
Prices for items on Fanshophq.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Fan Shop HQ credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Fan Shop HQ Pros & Cons
Pros
1
Wide Range of Products: Fan Shop HQ offers a wide range of licensed products for NFL, NHL, NBA, MLB, and college merchandise.
2
Customer Service: Many customers have praised the customer service, with some reviewers mentioning prompt and accurate communication from staff members like Lance.
3
Discounts and Coupons: There are currently multiple discount codes available, offering up to 35% off and other special promotions.
4
Timely Shipping: Products are often delivered in a timely manner, with some customers receiving their orders within a few days.
CONS
1
Mixed Reviews: Fan Shop HQ has a mixed reputation, with an average rating of 2.1 stars on Knoji and 1 star on the Better Business Bureau (BBB).
2
Customer Complaints: There have been customer complaints about service or repair issues, including incorrect packaging and delayed orders.
3
Limited Features: Compared to other sports fan gear stores, Fan Shop HQ offers relatively few features, contributing to its lower overall score.
Fan Shop HQ Features and Benefits
Features
Wide Range of Merchandise
Offers NFL, NHL, MLB, NBA, and college merchandise, including t-shirts, hoodies, hats, shorts, jerseys, and more.
Flat Shipping Rate
$4.99 for the lower 48 United States (additional costs for Hawaii and Alaska).
Handling Time
Most products ship out within 5-7 business days from the original purchase date.
Shipping Time
Typically 2-8 business days, depending on location and package weight.
Made to Order
Products on a countdown timer will ship out within 7-10 business days after the timer expires.
Carriers
Orders 5 ounces or lighter ship via USPS, while heavier orders ship via UPS.
Customer Support
Available at [email protected] for any inquiries or issues.
Wide Range of Products
Fan Shop HQ offers a wide range of licensed products for NFL, NHL, NBA, MLB, and college merchandise.
Customer Service
Many customers have praised the customer service, with some reviewers mentioning prompt and accurate communication from staff members like Lance.
Discounts and Coupons
There are currently multiple discount codes available, offering up to 35% off and other special promotions.
Timely Shipping
Products are often delivered in a timely manner, with some customers receiving their orders within a few days.
Return Window
Items must be returned within 30 days from the date of receipt to be eligible for a refund or exchange.
Item Condition
Returned items must be unused and in their original packaging. If not, a 20% restocking fee may be applied.
Shipping Costs
The customer is responsible for return shipping costs unless the item is damaged or defective, in which case Fan Shop HQ will cover these costs.
Refund Processing
Refunds are processed within 5 business days after the return is received and inspected.
Exchanges
Exchanges are only available for defective or damaged items.